Customer Service
Economical & Practical Pet Waste Removal Service
Thank You for the opportunity to serve you. For questions about your service please contact us through whichever means is most convenient for you.
If you have a service question, or a billing inquiry, or even if you are heading on vacation and want to place your service on hold, use the form below to contact us.
Snow Policy
At Pain in Your Grass, we are dedicated to providing reliable and high-quality dog waste removal services. To ensure the safety of our team and the effectiveness of our services, certain extreme weather conditions may require us to postpone scheduled service visits. Please review our Service Postponement Policy below:
We may postpone our services under the following extreme weather conditions:
Extreme Cold:
- Subzero windchill temperatures.
- Snowfall accumulation of 1″ or more on the afternoon or the day before your scheduled service.
Severe Weather
At Pain in Your Grass, we are committed to providing reliable and high-quality dog waste removal services. However, certain extreme weather conditions may necessitate the postponement of scheduled service visits to ensure the safety and effectiveness of our operations. Please review our Service Postponement Policy below:
We may be required to postpone our services under the following extreme weather conditions:
- Extreme Cold: Subzero windchill temperatures
- Extreme Heat: High-temperature conditions that may affect service delivery
- Heavy Precipitation: Heavy rain, persistent rain throughout the day, freezing rain, ice, or sleet
Not Yet a pain in your grass Customer? Order Service
Not Yet a Pain in Your Grass Customer? Order Service